FAQ
What currency are your prices in?
The prices listed are Australian Dollars. Click here for currency exchange rates
What happens if I change my mind?
If you wish to return any item, we will accept returns within 14 days. This applies to all items in their original unworn, unwashed condition with tags still attached. Please send items back to the return address on your invoice. Sorry, but shipping charges can not be refunded. If the item is faulty or if the size is wrong, it can be exchanged within 14 days. Please email or call Kathleen on 0412 699 506 if you have any questions or concerns.
Where do you ship to?
We use regular Australia Post for shipping charged at AUD$10. Tracking numbers are available for items that are shipped as a Registered Post parcel *Extra Charges Apply*. Overnight Express Post option is also available.* Extra Charges Apply* Please request Registered or Express Post during Checkout. Local delivery can be arranged at an extra cost. International Postage is calculated on location, please contact us for a quote.
Can I avoid paying shipping costs?
If you’d like to avoid shipping charges altogether and you’re in the Sydney Metro area you can pick up your order. Please contact us to let us know what you’d like to order and we can make specific arrangements.
Can I place an order by phone?
If you’d rather place a phone order you can call Kathleen on 0412 699 506. We will email you a PayPal invoice to process payment. Or you can pay for your products with cash, if you’d prefer.
